Question 1

How is Zula different from Uber?

Accepted Answer

Uber is point-to-point. Zula books your driver for the whole experience — they stay with you for wine tastings, photo stops, multiple venues. You pay hourly, not per kilometre. No surge, no meters.

Question 2

How much does booking a driver cost?

Accepted Answer

Each driver sets their own hourly rate, typically R400–R800 per hour. You see the rate before requesting. A deposit is charged when the driver accepts; the balance settles automatically after your trip.

Question 3

Are Zula drivers verified?

Accepted Answer

Yes. Every driver on Zula is PRDP verified, holds a valid driving licence, and operates under liability insurance. All drivers are admin-approved before their first booking.

Question 4

What is Zula's cancellation policy?

Accepted Answer

7 or more days before the booking: full refund. 3 to 7 days: 50% refund. Less than 72 hours: no refund. The policy is shown before you confirm.

Question 5

How do I join Zula as a driver?

Accepted Answer

Register at gozula.com/drivers. Complete the 5-step onboarding (profile, business details, vehicle, availability, payment). Early adopters get 50% off for 6 months and a Founding Driver badge.

Frequently asked questions

How does pricing work?

When am I charged?

What if I need to cancel?

How do I know the driver will show up?

Can I request a driver I've used before?

How do I contact my driver?

What vehicles are available?