HOW IT WORKS

Simple for guests.
Powerful for drivers.

Book a professional driver in minutes — or run your driving business with everything you need.

For guests ↓ For drivers ↓

FOR GUESTS

Book your perfect driver

1

Search

Search & browse

Find drivers by date, location, and experience type. Compare profiles, vehicles, reviews, and hourly rates.

Wine tours · Nights out · Weddings · Airport · +more

2

Book

Request a booking

Choose your driver, select your time windows, and submit a request. Your card is saved securely — not charged until the driver accepts.

No charge until confirmed

3

Confirm

Driver confirms

Your driver reviews and accepts. A deposit is auto-charged. Chat directly to coordinate pickup details.

Deposit charged on acceptance

4

Experience

Enjoy the experience

Your driver arrives on time and stays with you for the entire booking. Wine tastings, photo stops, multiple venues — all included in the time.

Driver stays the whole time

5

Complete

Pay & rate

Balance settles automatically after the trip. Rate your driver and vehicle to help others find great service.

Balance auto-charged after trip

Wine tours

Stellenbosch · Franschhoek · Paarl

Nights out

Cape Town · No surge

Weddings

Ceremony · Reception

Day trips

Chapman's Peak · Route 62

Special occasions

Matric · Birthdays

TRANSPARENT PRICING

What you see is what you pay

No surge pricing. No hidden fees. No meters.

Hourly rate

Set by each driver — visible before booking. Rates on Zula vary widely (typically R400–R2,000/hr depending on vehicle, driver experience, and service level).

e.g. R500/hr

Engaged time

Pay for hours, not distance

e.g. 4 hours

Deposit

Charged on acceptance to confirm the booking

e.g. 50%

Settlement

Remaining balance auto-charged after the trip

Automatic

7+ days: full refund 3–7 days: 50% refund Under 72hrs: no refund

EXAMPLE BOOKING

Wine tour · 6.5 hours · R500/hr

Deposit (50%)

R1,625 ← charged on confirmation

Balance (50%)

R1,625 ← charged after trip

Total R3,250

Based on Wine Country Transfers · Stellenbosch (one operator's published rate). Other operators on Zula charge anywhere from R400/hr (sedan transfers) to R2,000+/hr (luxury V-Class wine tours and weddings) — every operator sets their own rate.

FOR DRIVERS

Your business, your rules

1

Setup

Set your rates and create your profile

You decide what to charge per hour, per vehicle. Upload vehicle photos, add business details, and your PRDP and licence for verification.

Zula Verified badge unlocks more bookings

2

Schedule

Set your availability

Configure your weekly schedule. Guests can only book during your available hours.

Or enable Instant Book for auto-accept

3

Bookings

Receive bookings

Review requests and accept the ones you want. Smart timeout: 15 min to 12 hrs depending on lead time.

You're always in control

4

Chat

Chat with guests

Coordinate pickup details and itinerary changes through in-app chat.

All chats logged for your protection

5

Earn

Complete trips

Start the trip, complete it when done. You're paid the full amount you charged the guest, less Zula's 15% commission (10% for founding operators).

Paystack T+1 — next business day

6

Grow

Grow your reputation

Collect reviews, build a loyal client base, and climb the search rankings.

Founding Driver badge for early operators

Simple for guests. Powerful for drivers.